1. Compassion comes first.
President Thomas S. Monson taught, "Never let a problem to be solved become more important than a person to be loved." In a conference not too long ago, President Henry B. Eyring gave an example of this principle in action. When he was a bishop, he had a ward member who, while drunk, had run his car through the lobby of a bank. President Eyring stated that he had begun to rehearse the tongue lashing he would give this member. He then states, "But as I sat looking at him, I heard a voice in my mind say, just as clearly as if someone were speaking to me, “I’m going to let you see him as I see him.” And then, for a brief moment, his whole appearance changed to me. I saw not a dazed young man but a bright, noble son of God. I suddenly felt the Lord’s love for him. That vision changed our conversation. It also changed me." (see source here.)
2. Correct with Clarity
As a bishop, you do have the important role of providing correction for those who have erred. The best counsel on the subject was given by the Lord: "Reprove betimes with sharpness, when moved upon by the Holy Ghost; and then showing forth afterwards an increase of love toward him whom thou hast reproved."
H Burke Peterson offered these words regarding the use of 'sharpness': Reproving with sharpness means reproving with clarity, with loving firmness, with serious intent. It does not mean reproving with sarcasm, or with bitterness, or with clenched teeth and raised voice. One who reproves as the Lord has directed deals in principles, not personalities. He does not attack character or demean an individual." (See source here.)
3. Connect Them with ______.
You weren't meant to be a one-stop shop when it comes to helping people, and that includes helping them with pornography addiction. There are many, many resources for them to utilize in the form of programs, books, professionals, etc. Help them see what is available to them, and then encourage them in utilizing their agency to act for themselves. Keep in mind that some of the best resources they have are those around them. Handbook 1 suggests you can delegate some counseling responsibilities to your counselors or others. That means you don't have to be the constant go to for reporting on progress. With the permission of the individual, connection them with someone in the ward they can report to.
4. Collaborate in Councils.
Part of the reason pornography addiction has become so pervasive is that we don't discuss it openly enough. We hear a lot from the pulpit, but the best solutions often come in person to person interactions. Make pornography addiction a topic of priority in each of the councils in your ward whether it's bishopric meeting, ward council, first Sunday council meetings, or bishopric youth committee. Encourage parents to hold family councils on the subject too.
5. Call for Help.
Hopefully you are frequently seeking for help first and foremost from the Lord, but also from other leaders and mental health professionals when necessary. There are certain aspects of your calling that only you can do, but this doesn't mean you can't turn to others for support.
6. Care for SElf.
Work hard as a bishop, give it your all, but also remember to take care of yourself. As the old saying goes, you can't draw from an empty well. Being a bishop takes a lot out of you, and you need to find ways to replenish and renew. Burnt-out-bishops will have a hard time loving those they serve. Find ways to serve you too because that will sharpen the saw and help you to be more effective.